Support & Service

EVALIGHT - Sparkling the Path to Smart Manufacturing

Technical Support

Technical Guidance

This includes training for both beginners and professionals, teaching the use of CNC software and control systems, as well as programming for completing CNC machining projects. It also involves teaching how to use the CNC machine effectively to achieve a defined goal in a specific context.

Problem-solving and Maintenance

This covers debugging and eliminating errors in CNC machining, programming, and operation. It also includes teaching how to maintain the machine under different conditions, whether it is new or used.

What can our Technical Support do for you?

cluding targeted training for beginners and pros. Covers teaching CNC software and control systems for machining projects, identifying and removing errors in machining, programming, or operation. Also instructs on maintaining new or used machines and teaching effective use to achieve specific goals.

Email

info@evalightcnc.com

WhatsApp

Customer Service

Pre-sale Services

It includes providing solutions by staffing clients' projects with CNC machining consultants, showing machines through demo videos, introducing operations and providing training, making samples according to clients' materials, designs and other requirements, and creating concepts that fit clients' working projects.

Business Processing

It involves negotiating and signing contracts with clients, placing orders to the production department and informing the after-sales department to follow up.

What can our Customer Service provide for you?

Evalight's sales staff offers much. They staff projects with CNC machining consultants for solutions. Provide demo videos on different machines with operating tips, introductions, and training. Make samples based on your requirements. Ensure machines match your projects. After important agreement, they sign contract, place order to production, and inform after-sales to follow up.

Email

info@evalightcnc.com

WhatsApp